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Summary of Century Pacific's Business Continuity Plan
Century Pacific has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us
If after a significant business disruption you cannot contact us as you usually do at 206-310-6929, you should call our alternative number 425-687-7714 or go to our web site at http://www.cenpacsecurities.com. If you cannot access us through either of those means, you should contact our clearing firm, Sterne Agee, at 800-778-6257 or http: //www.sterneagee.com for instructions on how it may provide you with prompt access to funds and securities enter orders and process other trade-related, cash, and security transfer transactions.
Our Business Continuity Plan
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses
Data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firm, Sterne Agee
Backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, Sterne Agee has confirmed the transaction Systems are distributed across the two sites as their normal configuration. If necessary, you will be advised to place orders directly with Sterne Agee at 205-414-7275 or transfer funds or securities at 205-414-7245. Your orders and requests for funds and securities could be delayed during this period.
Varying Disruptions
In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed until facilities recovered. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area until facilities recovered. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary, and notify you through our web site http://www.cenpacsecurities.com or our customer emergency number, 206-310-6929. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities through our clearing firm, Sterne Agee.
For more information
If you have questions about our business continuity planning, you can contact us at 206-310-6929 or http://www.cenpacsecurities.com.
Last updated April 12, 2009
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